Trouble with magic input?

I’m having trouble with Magic Input for patterns. I’m wondering if it’s my device or if something is up?

A couple of days ago when using Magic Input it would load a pattern and show all the pictures to choose from but then there was no button to hit “submit”. So I had to back out and download all the pictures manually and add them myself.

But today it won’t recognise any website url as a valid address. I bought some patterns in the Closet Core sale and it didn’t like any of them. I tried another pattern company to test it (French Navy) and it didn’t like that site either.

Any tips? I checked and my app says it’s updated. TIA

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This won’t necessarily help you butI also have problems with the line drawings in magic mock up. It seems if the image isn’t on a white background & really clear then when I add the fabric it goes over the edges of the drawing. Sew Over It patterns are great for the mock up. Taking pictures of the line drawings on the big 4 patterns doesn’t work either.

Would you mind sharing the URLs you were using?

Hi @TheWizard I’ve tried a variety of URLs for patterns and fabrics and none of them are working for me. One example is:

Also,

The same thing is happening to me. I have tried URLs from Pattern Emporium and Closet Core. I tried several and none worked. Here are two of the ones I tried:

I tried all these and they worked fine for me (one failed to get images). What are the errors you are seeing?


I am still unable to get any pictures on any patterns i have purchased over the last month or so. This is the latest one. I did email you previously regarding this problem. I have tried on bithe the app and web based to no avail.

It was saying it was an invalid url but it’s working for me now. I thought you had sprinkled your magic dust on it and was coming to thank you. :star_struck:
It doesn’t seem to be as good at getting the pictures as it used to be but it’s better.

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Not working for me either
My link is https://www.naaistudio6.nl/product/vleermuis-mouwen-jurk/

I’ve had this for a while and resorted to manual input thinking it was a one time glitch, but I guess it’s not.

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A thought from left-field - if you’re having an issue are you using a link from your logged in account details? SH may not like that as it may need credentials. If you’re using a link for your emails or account, maybe try using the company website and see how that goes.

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Sadly magic input is not working for me again.

The link I’m trying to use is Side Hustle | ByAnnie.com

Could you try logging out and back in again?

That helped! Thanks!

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I’m looking into what the underlying issue may be.

I don’t know how to log out from the app :thinking:. Having the same problem still. Unable to use magic input for patterns.

I have a problem with it too.
App is updated, I logged out and logged in again. Tried patterns from various sites and i get same error.

@Sewmytroublesaway , @Luckylyn5 , @Veronique , @InAgatasCottage

Please could you all try again. I’ve made an update (no need to update the app) that I hope has fixed the issue (try websites you knew used to work).

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Unfortunately I still have issues with the picture. I still get an error.

To clarify, Magic Input works but it fails to get images?

Correct. So I just add them manually